Privacy Policy
We're committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with SuperAdvanceOn's services.
Who We Are
SuperAdvanceOn operates from Thailand, providing professional project timeline and resource management services to clients across various industries. When we say "we," "us," or "our," we're referring to SuperAdvanceOn.
Our contact details are straightforward: you can reach us at 3191 Road Tambol Maphka Amphoe Nikhompattana Rayong 21180, Thailand, call +6632720537, or email info@superadvanceon.com with any privacy questions.
Information We Collect
Look, we only gather what we actually need to provide our services effectively. Here's what that includes:
Information You Give Us Directly
- Contact details like your name, email address, phone number, and company information when you reach out or sign up
- Project information and business requirements you share during consultations
- Payment and billing information necessary for processing transactions
- Communications you send us through email, contact forms, or phone calls
- Feedback and survey responses when you choose to provide them
Information Collected Automatically
- Basic technical data about your device and browser when you visit our website
- IP addresses and general location information (country/city level, nothing creepy)
- Pages you visit and how you interact with our site
- Time stamps and session duration information
Quick note: We don't use tracking pixels or sell your data to third parties. The technical information we collect helps us improve our website and services.
How We Use Your Information
We're not collecting data just for the sake of it. Everything we gather serves a specific purpose:
| Purpose | What This Means |
|---|---|
| Service Delivery | Providing the project management services you've requested and communicating about your projects |
| Account Management | Setting up and maintaining your client account, processing payments, and handling billing |
| Communication | Responding to your inquiries, sending important updates, and providing customer support |
| Improvement | Understanding how our services are used and making them better based on real feedback |
| Legal Compliance | Meeting our obligations under Thai law and maintaining proper business records |
We won't use your information for marketing unless you've explicitly agreed to receive those communications. And even then, you can opt out anytime.
How We Protect Your Data
Security isn't just a checkbox for us. We implement practical measures to keep your information safe:
- Encrypted connections (SSL/TLS) for all data transmission between your browser and our servers
- Secure password requirements and protected authentication systems
- Regular security audits and updates to our systems
- Limited employee access to personal data on a need-to-know basis
- Physical security measures for our Thailand office location
- Backup systems with encrypted storage for business continuity
That said, no system is 100% foolproof. We do our best to protect your data, but we can't guarantee absolute security against every possible threat. If we detect a breach that affects your information, we'll notify you promptly and explain what happened.
Sharing Your Information
We're selective about who sees your data. Here are the situations where we might share information:
Service Providers
Sometimes we work with other companies to deliver our services—like payment processors, cloud hosting providers, or email services. These partners only access the information necessary to do their specific jobs, and they're contractually obligated to protect it.
Legal Requirements
If Thai authorities or courts require us to disclose information, we'll comply with valid legal requests. We might also share data if necessary to protect our rights, prevent fraud, or ensure safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information might transfer to the new entity. You'd be notified of any such change.
What we don't do: We don't sell your personal information to marketers, data brokers, or anyone else. That's not our business model.
Your Rights and Choices
Under Thai data protection laws (specifically the Personal Data Protection Act B.E. 2562), you have several rights regarding your information:
Access and Correction
You can request a copy of the personal data we hold about you. If something's incorrect or outdated, let us know and we'll fix it.
Deletion
You can ask us to delete your personal information in certain circumstances. We'll honor that request unless we have a legitimate reason to keep it (like ongoing contractual obligations or legal requirements).
Data Portability
Want to take your data elsewhere? You can request a copy in a commonly used format that you can transfer to another service provider.
Restriction and Objection
You can ask us to restrict how we process your data or object to certain types of processing. We'll accommodate reasonable requests.
Withdrawal of Consent
If we're processing your data based on consent, you can withdraw that consent anytime. This won't affect processing that already happened.
To exercise any of these rights, just contact us using the details at the end of this policy. We'll respond within 30 days.
Data Retention
We don't keep your information longer than necessary. Here's our general approach:
- Active client data: kept for the duration of our business relationship plus a reasonable period afterward
- Financial records: retained for 7 years to comply with Thai accounting and tax regulations
- Communication records: typically kept for 3 years unless required longer for legal reasons
- Technical logs: usually deleted after 12 months unless needed for security investigations
- Marketing data: removed immediately when you unsubscribe or request deletion
Once the retention period ends, we securely delete or anonymize your information so it can't be linked back to you.
International Data Transfers
Our primary operations are in Thailand, but we use some service providers based in other countries—particularly for cloud hosting and payment processing. When your data leaves Thailand, we ensure adequate protection through:
- Contracts with providers that include data protection clauses
- Verification that recipient countries have adequate data protection standards
- Additional safeguards where necessary to maintain security
We're transparent about these transfers and only work with reputable partners who take data protection seriously.
Cookies and Similar Technologies
Our website uses a few cookies to function properly. Most are essential for basic operations—like remembering your session so you don't have to log in repeatedly.
We use analytics cookies to understand how visitors use our site, which helps us improve the experience. These collect aggregated, anonymized data rather than personally identifying information.
You can control cookie settings through your browser. Blocking essential cookies might affect site functionality, but you're free to disable analytics cookies without impact.
Children's Privacy
Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently gathered data from a minor, we'll delete it promptly.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients directly and update the "Last updated" date at the top of this page.
We encourage you to check this page occasionally, especially if you have concerns about how your information is handled.
Questions About This Policy?
If something in this policy is unclear or you have specific questions about your data, reach out to us:
Email: info@superadvanceon.com
Phone: +6632720537
Address: 3191 Road Tambol Maphka Amphoe Nikhompattana Rayong 21180,
Thailand
We typically respond to privacy inquiries within 3 business days.